Join the Intrax Team

Reports to: Director of International Admissions

Overview:

Intrax is a global organization dedicated to building a more inclusive and connected world through meaningful cultural exchange. With programs in more than 100 countries, we connect people and cultures through educational, work, travel, and volunteer experiences that inspire personal growth and prepare individuals to thrive as global citizens.

Position Summary:

The Admissions Assistant is a full-time, non-exempt, hourly position supporting AmeriCamp and the International Admissions team. In this role, you will support the admissions process by reviewing AmeriCamp applications and supporting documents for accuracy and completeness, tracking application statuses in the admissions database, and identifying trends or discrepancies for review by the Admissions team. Working closely with the Director of International Admissions, you will manage a high volume of applicant records while maintaining accuracy and meeting established deadlines. The ideal candidate is highly organized, detail-oriented, and able to follow established procedures while adapting to changing processes and priorities. This position also requires the ability to learn new systems quickly and work extensively with databases and computer systems throughout the day.

Duties and Responsibilities:

Support the Admissions team in daily duties which include:

• Review program applications and required documents for accuracy and completeness, following established protocols.
• Maintain accurate documentation and application tracking in the admissions database.
• Maintain SEVIS data adhering to DoS requirements and guidelines.
• Identify and flag trends or discrepancies in application data for the Director of International Admissions to review.
• Communicate required application corrections and status updates to international offices and agents.
• Identify and report any system or technical issues to IT for follow-up.
• Liaise with international partners and event spaces for hotel and hiring fair venue selection.
• Monitor virtual hiring fairs and aid applicants and host camps throughout the fair day and exercise discretion to ensure successful outcomes.
• Conduct annual vetting of international partners adhering to Department of State regulations and recommend course of correction if needed.
• Monitor and follow up with Partner on applicant visa status.
• Use the AmeriCamp Database to confirm Participant Arrivals in the United States and Monthly Contact with Participants.
• Maintain accurate documentation of all Participant contact (phone calls, emails, in- person visits).
• Attend weekly virtual meetings with department teams.
• Seasonal Participant Support – May – September. Including
  • Provide support and guidance to Camp Participants during the summer season. Including 9am-5pm call support for in-bound assistance requests from participants and Host Camps.
  • Provide elevated support including problem solving urgent and/or escalated issues concerning Participant Welfare/Safety.
  • On-duty emergency phone rotation. Aiding applicants and host camps once forwarded by 24/7 call center.
• Other duties as assigned.

Required Experience:

• Experience reviewing documents or records for accuracy and completeness in an administrative, compliance, or application-based setting.
• Experience maintaining accurate records and tracking data in a database system.
• Experience with a CRM required. HubSpot specific experience a plus.
• Ability to work independently with minimal supervision and follow established protocols closely.
• Ability to manage a high volume of records and meet firm deadlines without sacrificing accuracy.
• Previous experience in a cultural exchange program preferred, but not required.
• Proficiency in Excel (i.e., Pivot Tables) and Word (i.e., Mail Merge), PowerPoint, Outlook.
• Proficiency/experience in data entry.
• Excellent writing skills as depicted in your cover letter.
• Previous experience working remotely, from a home-based office.
• Strong customer service experience.

Knowledge, Skills, and Attributes:

• Strong Attention to Detail – Consistently produces accurate, high-quality work, catches small errors before they become larger issues, and follows processes thoroughly.
• Critical Thinking & Initiative – Exercises good judgment, anticipates next steps, identifies what needs to be done beyond the assigned task, and proactively takes action without waiting for direction.
• Ability to Learn Quickly – Open to feedback, embraces new systems and processes, and adapts quickly in an ever-changing environment.
• Efficiency & Time Management – Works with a sense of urgency while maintaining accuracy, effectively prioritizing tasks and meeting deadlines without sacrificing quality.
• Positive, Team-Oriented Attitude – Communicates well, collaborates effectively, is willing to support others, and contributes to a positive and solution-focused work environment.
• Strong web-based technology and problem-solving skills.
• Candidates living in the San Francisco Bay Area will work a hybrid schedule with 3 days worked weekly at our San Francisco HQ office during the season. (Hybrid schedule is subject to change.)

Term and Hours:

Average of 40 hours per week. Majority of shifts take place between 8:30am–5:00pm, Monday–Friday Eastern Time.

Salary Range:

$20.00–$25.00 per hour, commensurate with experience.

Intrax Pay Transparency Statement

The displayed pay range reflects the minimum and maximum target for new hire pay for the posted position within the United States. Within the range, individual pay will be determined by different factors including work location, job-related skills, experience, and relevant education or training. Intrax also offers a comprehensive benefits package, which you can explore further in our career section of the Intrax website.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

To be considered for this position, please submit your resume and cover letter describing your experience and interest in working in the cultural exchange industry. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Intrax is an Equal Opportunity Employer, offering a supportive and friendly work environment.

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Overview:

Intrax is a global organization dedicated to building a more inclusive and connected world through meaningful cultural exchange. With programs in more than 100 countries, we connect people and cultures through educational, work, travel, and volunteer experiences that inspire personal growth and prepare individuals to thrive as global citizens.

Position Summary:

Intrax sponsors international educators to come to the US to teach and share their culture with American students and learn new methodologies to bring back to their home countries. Our team is dynamic and constantly improving, building, and brainstorming ways to make our program better.

Our J-1 Teacher Program focuses on promoting cultural exchange through J-1 Teachers working in US classrooms. The Education Program Coordinator is responsible for providing host schools and teachers with professional guidance and support, thorough vetting, and programming excellence in compliance with J-1 teacher program regulations. We ensure that program participants and their host communities get the most out of their cultural programs.

Essential Functions:

Coordinate J-1 Teacher program:

• Coordinate and support J-1 Teacher program stakeholders
• Screen, review, and process J-1 Teachers’ visa-related documentation
• Conduct host school screenings and verify compliance with eligibility requirements for hosting J-1 teachers
• Conduct webcam screening interviews with Teacher Program candidates as needed
• Communicate with US Host school staff about the J-1 Teachers’ programs
• Provide strong on-program support to assigned J-1 teachers and host schools
• Create and maintain accurate database records
• Participate in rotating administrative responsibilities to support departmental operations
• Other duties as assigned

Core Competencies:

• Ability to solve problems creatively and diplomatically
• Ability to communicate essential, and potentially sensitive information, in a personable yet professional manner via phone and email
• Extremely detail-oriented and organized
• Excellent written and verbal and communication skills
• Efficient and effective data management skills
• Flexibility to participate in rotating administrative assignments and adapt to changing priorities
• Ability to manage priorities and time in a fast-paced environment
• Excellent customer service skills, and the ability to remain calm in potentially stressful situations and to de-escalate certain situations
• High desire and ability to work both collaboratively in a team as well as individually
• Ability to remain detail-oriented and organized under tight (school and consular) deadlines
• Good sense of humor and positive attitude
• Ability to multi-task in a fast-paced environment
• Strong cross-cultural communication skills and intercultural competence

Required Experience:

• Bachelor's degree or higher in a field related to international studies, business, or communications
• At least two years of professional experience, preferably in customer service, business administration, international relations, or related field
• Experience using databases
• Familiarity with MS Office and Google G Suite tools
• Experience working with non-native English speakers
• Proven experience in problem solving

Desired but not required:

• Experience delivering sensitive information to key stakeholders in high-pressure situations
• Familiarity with CRM Software such as HubSpot, Salesforce
• Experience studying, working, or interning abroad

Pay Range:

$60,000 – $63,000 annually based on previous experience plus commission

Intrax Pay Transparency Statement:

The displayed pay range reflects the minimum and maximum target for new hire salaries for the posted position within the United States. Within the range, individual pay will be determined by different factors including work location, job-related skills, experience, and relevant education or training. Intrax also offers a comprehensive benefits package, which you can explore further in our career section of the Intrax website.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

To be considered for this position, please submit your resume and cover letter describing your experience and interest in working in the cultural exchange industry. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other state and local Fair Chance ordinances.

Intrax is an Equal Opportunity Employer, and we are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship, gender, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We celebrate diversity and are dedicated to fostering an environment where everyone feels valued and respected.

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Overview:

Intrax is a global organization dedicated to building a more inclusive and connected world through meaningful cultural exchange. With programs in more than 100 countries, we connect people and cultures through educational, work, travel, and volunteer experiences that inspire personal growth and prepare individuals to thrive as global citizens.

Position Summary:

The Senior Account Manager, Hospitality will directly manage a portfolio of Intrax host organizations for the placement of J-1 interns and trainees and develop new host organizations for portfolio expansion. The Senior Account Manager, Hospitality will identify opportunities for growth, and develop and implement strategies for achieving program goals, and analyze data to improve performance.  The Senior Account Manager, Hospitality will collaborate with the team to achieve Hospitality program goals and support the overall growth of the Intern and Trainee programs.  

Essential Functions:

• Create and execute plans to achieve program goals and expand market share.
• Acquire and develop new host organization and corporate accounts.
• Prepare sales proposals and agreements for clients.
• Provide timely responses to all inquiries from potential and current host accounts.
• Manage the full life cycle of the J-1 intern/trainee program at each host organization in assigned portfolio including recruitment, matching, and arrival.
• Conduct business development activities to secure new J-1 intern/trainee applicants including international partner and university outreach.
• Collaborate with the support team to monitor and resolve host organization and participant support as needed throughout the year.
• Expert in J-1 intern and trainee regulations and best practices for host organization success.
• Work with the Hospitality team and Vice President to develop, monitor, and achieve strategic growth goals for the hospitality division.

Additional Functions:

• Stay up to date on industry and market trends and share this information with key stakeholders including partners and host accounts.
• Maintain and develop marketing materials including host account sell sheets, social media accounts and website content.
• Maintain updated information as required in Salesforce ensuring host organization information is complete and accurate for reporting purposes.
• Visit potential and current host organizations to provide training and in-person sales calls.
• Domestic U.S. travel required to develop, maintain, and secure premium accounts.
• Represent the department at trade events and conferences.

Required Experience:

• Four-year bachelor’s degree or equivalent experience
• Five years of sales or related experience in the field of hospitality is required
• Experience with J-1 intern and trainee programs is preferred
• Ability to work independently with minimal supervision

Knowledge, Skills, and Attributes:

• Ability to manage business to business accounts with emphasis on customer service
• Strong teamwork and interpersonal skills required
• Responsive and proactive communicator
• Proven ability to work under pressure
• High energy level
• Strong written and verbal communication skills
• Must have excellent organizational skills and attention to detail
• Knowledge of DOS Intern/Trainee regulations

Performance Criteria:

• Meet or exceed sales goals and objectives
• Meet deadlines for all operational requirements
• Provide superior customer service
• Consistently complete all duties thoroughly and on-time
• Must demonstrate superior communication and collaboration skills
• Achieve growth targets and portfolio expansion goals
• Must adhere to all DOS regulations

Travel:

• Potential for international travel (passport required)
• Domestic travel
• Ability to travel a minimum of 8 weeks per year.

Pay Range:

$70,000 – $80,000 annually based on previous experience plus commission

Intrax Pay Transparency Statement:

The displayed pay range reflects the minimum and maximum target for new hire salaries for the posted position within the United States. Within the range, individual pay will be determined by different factors including work location, job-related skills, experience, and relevant education or training. Intrax also offers a comprehensive benefits package, which you can explore further in our career section of the Intrax website.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

To be considered for this position, please submit your resume and cover letter describing your experience and interest in working in the cultural exchange industry. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other state and local Fair Chance ordinances.

Intrax is an Equal Opportunity Employer, and we are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship, gender, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We celebrate diversity and are dedicated to fostering an environment where everyone feels valued and respected.

Reports to: Vice President, Internships

Overview:

Intrax is a global organization dedicated to building a more inclusive and connected world through meaningful cultural exchange. With programs in more than 100 countries, we connect people and cultures through educational, work, travel, and volunteer experiences that inspire personal growth and prepare individuals to thrive as global citizens.

Intrax Global Internships (IGI) is looking for an experienced, consultative Account Executive to drive the growth of our J-1 Intern and Trainee programs across the United States.

We are seeking a relationship-driven sales professional who enjoys opening new markets, building relationships with decision-makers, developing a strong pipeline, and closing new business. You will have the opportunity to identify and cultivate employer partnerships while helping U.S. organizations access talented international interns and trainees.

Reporting to Vice President, Internships, you’ll own the sales process from prospecting and discovery through negotiation, closing, and onboarding, working closely with our Account Management, Operations, Compliance, and Marketing teams to turn new partnerships into successful long-term relationships.

This position is located in San Francisco, CA with a 3-day in office hybrid work arrangement.

What You’ll Do

Build and grow the business

• Develop and execute business development strategies to expand Intrax’s network of U.S. host organizations and achieve annual growth targets.
• Identify new markets, industries, and organizations with workforce needs that align with our J-1 Intern and Trainee programs.
• Build and manage a healthy pipeline through outbound prospecting, referrals, networking, LinkedIn, industry associations, conferences, market research, and other business development channels.
• Develop relationships with employers and senior decision-makers across industries including STEM, technology, engineering, business, marketing, hospitality, tourism, and related fields.

Own the sales cycle

• Generate, qualify, and convert new business opportunities through phone, email, video meetings, LinkedIn, and in-person networking.
• Conduct discovery meetings and consultative sales presentations that identify employer needs and position Intrax solutions accordingly.
• Develop customized workforce solutions using the Intrax Global Internships program.
• Prepare proposals, presentations, partnership agreements, and RFP responses as appropriate.
• Negotiate partnership terms and close new host organization agreements.
• Manage prospects from initial contact through signed agreement and successful onboarding.

Become a trusted partner

• Educate employers on the value, structure, and regulatory requirements of the J-1 Exchange Visitor Program.
• Build credibility with prospective partners by understanding their business, talent needs, and workforce challenges.
• Leverage Intrax success stories, industry expertise, and case studies to demonstrate the value of international internship and trainee programs.
• Maintain strong relationships throughout the sales process and partner with internal teams to support successful onboarding, retention, and future growth.

Manage your business

• Maintain accurate CRM records, sales forecasts, pipeline reports, and activity tracking.
• Consistently maintain the level of prospecting and sales activity necessary to achieve monthly, quarterly, and annual objectives.
• Monitor industry, workforce development, talent mobility, internship, and international education trends to identify new opportunities.
• Represent IGI/Intrax at conferences, trade associations, chambers of commerce, workforce development events, and other networking opportunities.
• Contribute to employer-focused marketing materials, presentations, success stories, and strategic growth initiatives.

What We’re Looking For

We’re looking for a proven B2B sales professional, not someone who simply manages an existing book of business.

You bring:

• 3–5+ years of successful B2B sales, business development, employer relations, staffing, recruiting, workforce development, account management, or consultative sales experience.
• A demonstrated track record of prospecting, developing pipelines, acquiring new accounts, and closing business.
• Experience selling services, staffing, recruitment, workforce solutions, or other consultative business solutions.
• Experience owning a sales pipeline and consistently working toward measurable revenue or business development goals.
• Strong discovery, presentation, negotiation, and closing skills.
• Confidence communicating with managers, executives, HR leaders, talent acquisition professionals, and other business decision-makers.
• Excellent written and verbal communication skills.
• Experience using CRM systems, LinkedIn, Microsoft Office, and other business development tools.
• The ability to work independently, prioritize effectively, and take ownership of results.

A four-year degree or equivalent professional experience is required.

You'll Stand Out If You Have

• An established professional network in STEM, technology, engineering, business, marketing, hospitality, tourism, or related industries.
• Experience developing employer partnerships or strategic business relationships.
• A background in staffing, recruiting, talent acquisition, workforce development, or related services.
• Familiarity with the J-1 Exchange Visitor Program or international talent programs.
• Experience succeeding in a performance-driven, growth-oriented sales environment.
• A demonstrated ability to open doors and build relationships in markets where you may not already have an established client base.

The Person Who Will Thrive in This Role

You are naturally curious about businesses and people. You know how to ask good questions, uncover a client's needs, and connect those needs to a solution.

You're comfortable picking up the phone, sending the follow-up email, making the introduction, asking for the meeting, and ultimately asking for the business. You enjoy the process of turning a prospect into a partner.

You are entrepreneurial, proactive, persistent, and relationship-oriented, with the judgment to balance sales objectives with long-term partnership quality and program compliance.

You don't need to be an expert in the J-1 program on day one. You do need to be a strong salesperson who can learn a complex program, communicate its value clearly, and build confidence with employers.

How Success Will Be Measured

Success in this role will include:

• Achieving or exceeding host organization acquisition and business development targets.
• Generating new revenue and expanding Intrax's employer network.
• Maintaining a healthy, active, and accurately forecasted sales pipeline.
• Converting qualified prospects into long-term host organization partnerships.
• Maintaining accurate and timely CRM activity and forecasting.
• Building strong relationships and delivering an excellent partner experience.
• Collaborating effectively with Account Management, Operations, Compliance, and Marketing.
• Contributing to the long-term growth of Intrax Global Internships.

Travel

This position includes domestic travel for business development meetings, conferences, networking events, and industry activities. Occasional international travel may also be required.

Why This Opportunity?

This is an opportunity to build something—not simply manage something that already exists.

You’ll have the autonomy to develop your territory, create new relationships, open new markets, and directly contribute to the growth of an established international education and workforce solutions business.

If you’re an experienced B2B sales professional who enjoys winning new business, building meaningful partnerships, and creating opportunities that connect international talent with U.S. employers, we’d like to hear from you.

Pay Range:

$90,000 – $100,000 annually, plus 20% commission potential

Intrax Pay Transparency Statement:

The displayed pay range reflects the minimum and maximum target for new hire salaries for the posted position within the United States. Within the range, individual pay will be determined by different factors including work location, job-related skills, experience, and relevant education or training. Intrax also offers a comprehensive benefits package, which you can explore further in our career section of the Intrax website.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

To be considered for this position, please submit your resume and cover letter describing your experience and interest in working in the cultural exchange industry. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other state and local Fair Chance ordinances.

Intrax is an Equal Opportunity Employer, and we are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship, gender, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We celebrate diversity and are dedicated to fostering an environment where everyone feels valued and respected.

Choose a Rewarding Career as an Area Director

At AuPairCare, our Area Directors play a vital role in bringing the world a little closer together. They provide local support for families and au pairs in our live-in childcare program, making an impact that lasts far beyond a single year. If you love connecting with people, celebrating cultures, and supporting families, this flexible part-time, work-from-home opportunity could be the perfect fit.

Why You’ll Love Being an Area Director

• Flexibility that fits your life: Enjoy a part-time schedule that lets you work from home and stay connected to your community.
• Cultural connections: Expand your world by working with au pairs from around the globe and building lifelong friendships.
• Meaningful impact: Support local families with their childcare needs and help au pairs thrive during their U.S. experience.
• Unique perks: Access a generous discount to host your own au pair, plus opportunities for financial bonuses and reward travel.

What You’ll Do

• Welcome and support host families and au pairs through in-home interviews, orientations, and ongoing check-ins.
• Organize monthly cultural events for au pairs and quarterly gatherings that bring families and au pairs together.
• Offer guidance, problem-solving, and encouragement throughout the year to both host families and au pairs.
• Build awareness of the program through community networking and grassroots outreach.
• Step in with short-term housing support for an au pair in rare emergencies.

What We’re Looking For

• A bachelor's degree or equivalent experience.
• Excellent communication and problem-solving skills.
• Comfort with outreach and marketing in your local community.
• Strong organizational skills for submitting reports and maintaining records.
• A passion for helping families and au pairs succeed.
• Must live within 60 minutes of the open-listed position.

Join us at AuPairCare and turn your passion for people into purpose. As an Area Director, you’ll shape cultural exchange in your community while enjoying a flexible, rewarding career.

AREA DIRECTOR COMPENSATION

AuPairCare's Area Director compensation structure is designed to encourage customer growth and retention. Their total compensation is based on the required tasks completed for the host families and au pairs (we call them clusters) they support. Bonuses and monthly stipends play a major role in an Area Director’s take-home pay. At a minimum, Area Directors are compensated for all hours worked at the local/state minimum hourly rate where they reside (work from home). Area Directors enjoy the freedom to set their earning potential. Their earning potential increases as Area Directors build their cluster in the community. We have no set pay range. An Area Director may earn less than $10,000 per year working a few hours a week or more than $66,000 per year with growth.

To be considered for this position, please submit your resume and cover letter describing your experience and interest in working in the cultural exchange industry. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other state and local Fair Chance ordinances.

Intrax is an Equal Opportunity Employer and we are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship, gender, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We celebrate diversity and are dedicated to fostering an environment where everyone feels valued and respected.

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