Program Advisor

Program Advisor/Sales Associate (Call Center)


Position Description:


AuPairCare Program Advisors directly impact people’s lives on a daily basis.  In this role, Program Advisors provide support for online leads seeking more information about AuPairCare’s live-in childcare service.  Program Advisors also answer AuPairCare’s 1-800 line for leads requesting more information about AuPairCare. Program Advisors generally manage a high volume of new online leads each week while continuing to nurture leads through application submission.  In addition, Program Advisors also perform application review and compliance checks.  This is a full-time position working west coast business hours. 


Summary of Duties:


Sell AuPairCare’s live-in childcare program via inbound & outbound sales calls and email communication

Program Advisors generally make 50-75 outbound calls per day

Host Family Application review
Assist in managing Host Family Background Check process
Manage Host Family Application Support cases




Solid understanding of AuPairCare/Department of State program guidelines
1-3 years sales experience
Ability to confidently navigate Salesforce database & MS Office
If working remotely, access to a quiet, at-home work space that will allow you to work for 8 consistent hours per day



To be considered for this position, please submit your resume and cover letter describing your experience and interest in working for AuPairCare  via the Intrax or AuPairCare website under Careers/Jobs and the Program Advisor position. Intrax Cultural Exchange is an Equal Opportunity Employer, offering a supportive and friendly, yet fast-paced environment. Please no phone calls.