Program Advisor

Program Advisor/Sales Associate (Call Center)

 

Position Description:

 

AuPairCare Program Advisors directly impact people’s lives on a daily basis.  In this role, Program Advisors provide support for online leads seeking more information about AuPairCare’s live-in childcare service.  Program Advisors also answer AuPairCare’s 1-800 line for leads requesting more information about AuPairCare. Program Advisors generally manage a high volume of new online leads each week while continuing to nurture leads through application submission.  In addition, Program Advisors also perform application review and compliance checks.  This is a full-time position working west coast business hours. 

 

Summary of Duties:

 

Sell AuPairCare’s live-in childcare program via inbound & outbound sales calls and email communication

Program Advisors generally make 50-75 outbound calls per day

Host Family Application review
Assist in managing Host Family Background Check process
Manage Host Family Application Support cases

 

Qualifications/Requirements:

 

Solid understanding of AuPairCare/Department of State program guidelines
1-3 years sales experience
Ability to confidently navigate Salesforce database & MS Office
If working remotely, access to a quiet, at-home work space that will allow you to work for 8 consistent hours per day

 

HOW TO APPLY:

To be considered for this position, please submit your resume and cover letter describing your experience and interest in working for AuPairCare  via the Intrax or AuPairCare website under Careers/Jobs and the Program Advisor position. Intrax Cultural Exchange is an Equal Opportunity Employer, offering a supportive and friendly, yet fast-paced environment. Please no phone calls.