Program Advisor/Sales Associate (Call Center)
AuPairCare Program Advisors directly impact people’s lives on a daily basis. In this role, Program Advisors provide support for online leads seeking more information about AuPairCare’s live-in childcare service. Program Advisors also answer AuPairCare’s 1-800 line for leads requesting more information about AuPairCare. Program Advisors generally manage a high volume of new online leads each week while continuing to nurture leads through application submission. In addition, Program Advisors also perform application review and compliance checks. This is a full-time position working west coast business hours.
Summary of Duties:
Sell AuPairCare’s live-in childcare program via inbound & outbound sales calls and email communication
Program Advisors generally make 50-75 outbound calls per day
Host Family Application review
Assist in managing Host Family Background Check process
Manage Host Family Application Support cases
Solid understanding of AuPairCare/Department of State program guidelines
1-3 years sales experience
Ability to confidently navigate Salesforce database & MS Office
If working remotely, access to a quiet, at-home work space that will allow you to work for 8 consistent hours per day
HOW TO APPLY:
To be considered for this position, please submit your resume and cover letter describing your experience and interest in working for AuPairCare via the Intrax or AuPairCare website under Careers/Jobs and the Program Advisor position. Intrax Cultural Exchange is an Equal Opportunity Employer, offering a supportive and friendly, yet fast-paced environment. Please no phone calls.